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Sales Policies

Payment


We currently accept payment via Visa,bank transfer . We are unable to accept paypal and mastercard at this time. We also accept TT,WesternUnion orders. Payment via credit card will provide the fastest delivery of your order.

All orders paid via credit card are subject to billing address verification. The address that you enter as your billing address must be the address at which you receive your credit card statement. All orders for which the billing address does not match are subject to cancellation without prior notice.

Orders with a shipping address different from the stated billing address may require additional verification. To speed the verification process, please ensure that the shipping address for the order is listed as an alternate address with your credit card company. If the shipping address is not listed on your credit card as an alternate address, we reserve the right to require additional documentation or cancel your order.

Shipping


We ship orders everyday from Monday to Saturday. All orders will be sent out within 24 hours. Customers will receive the tracking number and tracking link by mail within about 24 hours. after we send out your order, your order status will be changed to shipped.

All orders are default as free shipping.If you need to get your orders fast, Please choose DHL or Fedex as your shipping method. You will receive a shipment tracking number for all shipping methods(Airmail,USPS,DHL,Fedex,UPS).

The shipping time varies by the destination you are located, details are below.


 Shipping method information is available below.

Shipping Method


International shipments may be subject to import taxes and/or customs fees. These fees are the sole responsibility of the recipient. If a shipment is refused and returned, you will be responsible for any import taxes and/or return shipping costs. These fees are specific for the destination country therefore we do not know what the amount will be.We will try our best to avoid these fees for you.For example, we will declare a low value in the package and also mark it as a gift, usually you won't need to pay for the custom fee.but depends on the country policy,please be prepared to pay these fees when your package is delivered. If the package is refused or returned to us, all customs charges or fees will be charged to you.

Express Shipping:

Including DHL,FEDEX and UPS, all are faster shipping and usually take about 3-5 days under normal circumstances, depending on the country. You can track your package using the DHL/FEDEX/UPS tracking number.

Express Parcel: Express Shipping Available(FEDEX,DHL,UPS,EMS)
1 )you will usually receive it in 3-5 working days guarantee
2) Track official sites:
FEDEX: http://www.fedex.com/
DHL: http://www.dhl.com/
UPS: http://www.ups.com/

Free Shipping:

As you can see in our site, we provide free shipping for all orders,We send these items by registered airmail.Delivery usually takes anywhere from 10-12 business days under normal circumstances, depending on the country. You can track your package using the airmail tracking number.

You can track your package with tracking number on this sites:

http://www.17track.net/index_en.shtml
http://app3.hongkongpost.com/CGI/mt/enquiry.jsp  

We ship to the following countries:

Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antarctica (Australian bases), Antigua and Barbuda, Argentina, Armenia, Aruba, Ascension, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Gaza Strip, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Iran, Ireland (Eire), Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Republic of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands, Netherlands Antilles, Nepal, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Ireland, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthelemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French side), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, U.S. Virgin Islands, Wallis and Futuna, West Bank, Yemen, Zambia, Zimbabwe.

We do not ship to any countries that are not on this list.

Returns


Arrangements for a return must be made within 30 days of the date you receive the item.

1. We offer arrangements for Returns& Replacement within 30 days you received the item. Products with any problems related to quality defects may be returned within 30 days of the purchase date.  after we received the the item,we will resend a new one for free. Before returning it back to us ,pls test it thoroughly .We do not accept the return of artificial reason ,and non-quality requirements.

2. If we are at fault, if you received a broken item or incorrect item,you may return any defective item within 30 days for a full refund. Items should be returned as they were originally with all original packaging. Once products have been received and inspected ,a refund will be issued.Alternatively,we will resend a new one for free.

Returned items that are not defective will be charged a restocking fee (maximum $5.00), and shipping will not be refunded.

If you return a new item that has been opened and is not defective, we will use the price of an equivalent used item to determine the refund amount, and will charge the restocking fee mentioned above.

Please contact our support department for the returning address before sending anything to us. Please attach your order receipt or leave a note in the returning package to help us understand your purpose.

Warranty


Our standard warranty covers the purchased component and does not include shipping, loss of use, loss of data, or any other incidental losses. Warranty length is listed on each product description page,if not, the warrenty is 3 months.Warranty is limited to component failure. If a working item is returned, it is subject to our standard restocking fee.

If you believe you have received a defective component, please test it thoroughly before contacting us for a returning address.

Digitopz is not responsible for any damage to your device due to improper installation.

If you have any questions, please contact us.

 

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